The Hub Knowledge Base.
Answers, fast.

Applying for MA, MA-EPD, MinnesotaCare, Medicare guidance, SNBC, managed care, and how to move benefits through DHS.

MnCHOICES, CFSS, PCA, waivers, equipment, transportation, day services, and getting authorizations through the lead agency.

Affordable housing basics, supported living, search tips, ways to pay, and renters' rights for the people we serve.

How working changes economic assistance, health coverage, SSI/SSDI, and other disability-based programs.

ABLE accounts, special needs trusts, unemployment, tax credits, overpayments, and the savings tools that protect benefits.

Privacy & PHI, sharing information, MAARC reporting, and the decision-making supports that protect participants.

How we write, review, and escalate inside the Hub — KBA standards, BLU, contributor guide, reference lists.

What Changes When I Start Working?

Plain-language overview of what happens to disability benefits when someone starts working or works more hours — across SSI, SSDI, MA, and housing.

Unemployment Insurance Job Aid

Q&A walkthrough of Minnesota Unemployment Insurance — eligibility, how to apply, reporting, and how UI interacts with other benefits.

How Work Affects Economic Assistance Programs

How earnings change SNAP, GA, MSA, MFIP, Housing Support, and other Minnesota cash/food programs — written for staff helping callers plan ahead.

Refugee Support: Resettlement, Benefits & Language Access

Initial reception services, RCA/RMA, Refugee Employment Services, language access, and when to refer to a resettlement agency or ILCM.

MnCHOICES Assessment Overview

What a MnCHOICES assessment is, who it serves, how it works, and what happens after — including reassessments and service authorizations.

CFSS Talking Points & FAQ

What Community First Services and Supports is, how it replaces PCA and CSG, eligibility, the agency vs. budget models, and common scenarios.