How to Submit Verifications
Quick reference for submitting verifications or documents for Minnesota program cases — accepted methods, where to send them, and what to expect.
Purpose:
Provide Hub staff with a fast, at-a-glance guide showing how people can submit required verification documents for Minnesota benefit programs based on how they applied.
Q&A
Q: How can people submit required documents or verifications?
Use this table to determine the correct submission method based on how and where the person applied.
Application Type | Programs Covered | How to Submit Documents or Verifications |
MNbenefits (online) | SNAP, MSA, GA, MFIP, Housing Support, other non-health programs | Upload directly through the MNbenefits account. Documents go straight to the county or tribal human services office. |
MNsure (online) | Medical Assistance (MA), MA-EPD, MinnesotaCare | Upload through the MNsure account, or mail/fax using contact info on the MNsure eligibility notice. For help, call the MNsure Contact Center at 1-855-366-7873. |
SNAP, MSA, GA, Housing Support, MFIP, other non-health programs | Mail, fax, or drop off documents at the county or tribal human services office where the form was submitted. Each office has its own contact info. | |
Paper: Application for Health Coverage and Help Paying Costs (DHS-6696) | MA, MA-EPD, MinnesotaCare | Three options:• Fax to 651-431-7750• Upload through Upload Documents for Health Care Programs• Mail to the address listed on the form. |
In-person (any program) | All program types | Drop off documents at the person’s county or tribal human services office. Many offices have secure drop boxes for after-hours delivery. |
Reminder:
Applicants should include their name, date of birth, and case number (if known) on each document to ensure proper processing.
Internal Notes
- The Upload Documents for Health Care Programs site is a DHS tool for MA and MinnesotaCare applicants or renewals, even if they used paper forms.
- Counties and tribal offices set their own fax numbers and mailing addresses; use the County and Tribal Directory to locate contact details.
- Hub staff should provide links and explain processes only; do not collect or transmit any applicant documents.
- Verifications commonly requested: proof of income, identity, residency, or disability.
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